Data Controller: Eldon Primary School
Address: Eldon Street, Preston, Lancashire PR1 7YE
Telephone: 01772 253557
Email: secretary@eldon-pri.lancs.sch.uk
Website: https://eldonprimaryschool.co.uk

1. Introduction
Eldon Primary School (“we”, “us”, “our”) is committed to protecting the privacy of everyone who visits our website at https://eldonprimaryschool.co.uk. This policy explains what personal data we collect when you use our website, how we use it, and what rights you have.

We act as the Data Controller for the personal data described in this policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

2.1 Data you provide to us
When you use our contact form or email us directly, we may collect your name, your email address, your telephone number (if provided), the content of your message, and your relationship to the school (e.g. parent, prospective parent, member of the public).

2.2 Data collected automatically
When you visit our website, our hosting provider and certain third-party services may automatically collect technical data, including your IP address, browser type and version, operating system, pages visited and time spent on each page, referring website (where you came from), and the date and time of your visit.

2.3 Children’s data
Our website is intended primarily for parents, carers, and adults with a legitimate interest in the school. We do not knowingly collect personal data directly from children through this website. Pupil data is handled separately under our full Data Protection Policy and Privacy Notices for pupils and parents, available from the school office.

3. How We Use Your Personal Data
We use your personal data for the following purposes:

Responding to enquiries submitted via our contact form or email — lawful basis: legitimate interests (Article 6(1)(f)) — retained for up to 2 years.

Monitoring and improving website performance and security — lawful basis: legitimate interests (Article 6(1)(f)) — retained for up to 13 months.

Sending newsletters or school updates where you have subscribed — lawful basis: consent (Article 6(1)(a)) — retained until you unsubscribe.

Complying with legal obligations such as safeguarding — lawful basis: legal obligation (Article 6(1)(c)) — retained as required by law.

4. Third-Party Services
Our website uses several third-party services that may process your personal data. We have listed them below so you can review their policies.

4.1 WordPress and Elementor
This website is built using WordPress with the Elementor page builder. WordPress uses cookies to support website functionality. For more information, see: https://wordpress.org/about/privacy/

4.2 Google Fonts
We use Google Fonts to display certain typefaces. When you visit our site, your browser may connect to Google’s servers to download font files, which may result in Google receiving your IP address. For more information, see: https://policies.google.com/privacy

4.3 ClassDojo
We use ClassDojo as an online learning platform to communicate with pupils and parents. ClassDojo is operated by ClassDojo Inc. and has its own privacy policy, including specific provisions for children. Your use of ClassDojo is subject to their privacy policy, available at: https://www.classdojo.com/privacy/

We recommend all parents review ClassDojo’s student privacy notice: https://www.classdojo.com/student-privacy/

4.4 Facebook
We maintain a Facebook page at https://www.facebook.com/eldonprimaryschool. If you interact with our page, Meta may collect and process data about you in accordance with their Data Policy. We do not control how Meta processes your personal data.

4.5 Hosting and Analytics
Our website is hosted by a third-party provider who processes server log data (including IP addresses) to maintain website security and performance. Where analytics tools are used, they are configured to anonymise IP addresses and not to collect personally identifiable information without your consent.

5. Cookies
Cookies are small text files placed on your device when you visit a website. We use cookies to ensure the website functions correctly, remember your preferences, and understand how visitors use our site.

We use strictly necessary cookies (required for the website to function), functional cookies (which remember your preferences), and analytics cookies (which help us understand how visitors use the site so we can improve it).

For full details, please see our Cookie Policy at: https://eldonprimaryschool.co.uk/cookies-policy/

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

6. Who We Share Your Data With
We do not sell, rent, or trade your personal data. We may share it with our website hosting provider to maintain and secure our website; Lancashire County Council where required for educational administration or safeguarding; the Department for Education (DfE) or Ofsted where required by law; third-party service providers listed in Section 4 where their services involve processing your data; and law enforcement agencies or other authorities where legally required.

All third parties are required to process your data securely and only for the purposes we specify.

7. International Data Transfers
Some third-party services we use (such as Google and ClassDojo) may transfer data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as the UK’s adequacy decisions or standard contractual clauses, in accordance with UK GDPR requirements.

8. How We Keep Your Data Secure
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption to protect data in transit. Access to personal data held by the school is restricted to staff who need it to carry out their duties.

Despite our efforts, no method of internet transmission is completely secure. If you have concerns about the security of your data, please contact us at secretary@eldon-pri.lancs.sch.uk.

9. Links to Other Websites
Our website contains links to external websites, including Ofsted, ClassDojo, Facebook, and Lancashire County Council. This privacy policy applies only to our website. We are not responsible for the privacy practices of linked websites and encourage you to read their own policies.

10. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:

Right of access – you can request a copy of the personal data we hold about you (a Subject Access Request).
Right to rectification – you can ask us to correct inaccurate or incomplete personal data.
Right to erasure – you can ask us to delete your personal data in certain circumstances.
Right to restrict processing – you can ask us to limit how we use your data in certain circumstances.
Right to data portability – where processing is based on consent or contract, you can ask for your data in a structured, machine-readable format.
Right to object – you can object to processing based on legitimate interests. We will stop unless we have compelling legitimate grounds that override your interests.
Right to withdraw consent  – where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us in writing at the address or email below. We will respond within one calendar month. Please note that some rights are subject to exemptions; in particular, retention of data for safeguarding purposes may take precedence over a request for erasure.

11. Right to Complain
If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, so please get in touch with us first.

12. Changes to This Policy
We review this privacy policy periodically and may update it from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to check this page regularly.

13. Contact Us
If you have any questions about this privacy policy, wish to exercise your rights, or would like to make a Subject Access Request, please contact us:

Eldon Primary School
Eldon Street, Preston, Lancashire PR1 7YE
Telephone: 01772 253557
Email: secretary@eldon-pri.lancs.sch.uk
Contact page: https://eldonprimaryschool.co.uk/contact-us/

This policy should be read alongside our Cookie Policy and, for data relating to pupils and families, our full Data Protection Policy and associated Privacy Notices, which are available from the school office or on our Policies page.